At Gold Shield Services Inc., we want our clients to have absolute assurance in the quality of our work. To support this goal, we offer the comprehensive Gold Shield Services Inc. No-Hassle Warranty for any service we provide. The warranty covers a broad range of circumstances.
100% Money Back Guarantee
If you are not satisfied with the performance of the equipment installed by Gold Shield Services Inc. during the first year after installation, or if you are not satisfied with our service, we will remove the system and refund 100% of the amount of the contract. Our team will do this within 30 days of your request.
“No Lemon” Guarantee
If you install a new Trane heating or cooling system with Gold Shield Services Inc., and if the system is operated in accordance with the manufacturer’s operating and maintenance manuals, and you additionally have us maintain the system annually*, our “No Lemon” Guarantee provides you with the ultimate peace of mind and protection. During the first five years after installation, if you have a failed compressor, heat exchanger, or boiler section, we will replace the unit for absolutely free within 48 hours.
Gold Shield Services Inc. guarantees that the equipment installed and properly maintained by Gold Shield Services Inc. on an annual basis will perform as described at the time of installation. If this performance is not achieved, we will do all necessary repairs modifications or replacement at no charge to you during the first five years after installation.
Gold Shield Services Inc. technicians are skilled and trained for the very best in customer satisfaction, and will take care of your home as they perform a quality installation. Our technicians will use drop cloths and/or shoe covers. They will additionally cover all furniture or appliances as needed. They will not smoke or swear in your house, and will ask for your permission to park on the driveway. Lastly, our techs will clean up to your satisfaction after the installation. You do not pay us until you are satisfied with these results.
Gold Shield Services Inc. does NOT cover any parts or accessories installed by anyone other than Gold Shield Services Inc.. Additionally, this limited warranty does NOT cover:
1. Defects or malfunctions that result from failure to properly operate or maintain equipment in accordance with manufacturers recommendations
2. Damage caused by acts of God, abuse, accident, fire, flood, lightning, etc.
3. Parts used in normal maintenance, such as filters.
4. Defects or damage caused by accessories installed by others.
5. DEFECTS OR DAMAGE AS A RESULT OF NEGLECT OR LACK OF ROUTINE MAINTENANCE.
Limitation of Liability
This is the only warranty given by Gold Shield Services Inc. Only officers of Gold Shield Services Inc. are authorized to make any other warranties on behalf of Gold Shield Services Inc. Any implied warranties,
including merchantability of fitness for a particular purpose, shall not extend beyond the applicable warranty periods specified in this limited warranty.
Gold Shield Services Inc.’s sole liability, with respect to defective parts or failure, is set forth in this limited warranty and any claims for incidental or consequential damages are expressively excluded. This Limited Warranty gives you specific legal rights.
Transfer of Warranty
The warranty IS transferable in the event of sale of the property the equipment is installed within. There IS a nominal fee for the transfer of a manufacturer’s extended warranty. The equipment is registered by model and serial numbers, date of installation, and customer name and address.
Warranty: 10-years parts, 10-years labor. Note to maintain 10 years parts and labor warranty, equipment must be cleaned and checked annually by Gold Shield Services Inc.